Frequently Asked Questions

We’ve built a full-service infrastructure. We serve multiple markets with dedicated sales representatives, including homeowners, contractors/remodelers, and commercial and homeowner associations (HOAs). We staff a full-time service department that is always available to answer questions. We employ over 20 full-time installers, some of that have been with us for over ten years. Our staining/painting facility allows precise control over the finish of your windows and doors. This facility allows us to pre-stain or pre-paint your product before installation, eliminating stain accidents and odor from your home, which are common problems with on-site finishing.

Why Choose Woodland?

The manufacturers we represent include (but are not limited to the following): Marvin, Infinity from Marvin, Andersen, Pella, Woodland Signature Series, Quaker, Wojan, and Parrett. We also have working relationships with other manufacturers that we can utilize to find solutions to your window and door projects. Contact one of our sales representatives at 630-869-1450.

Yes, we offer complimentary estimates. What this means to you is that we will come to your home and examine the existing windows, measure the openings, and give an estimate based on the size of your openings and the options you are looking for. Don’t hesitate to contact us at 630-869-1450 to schedule your appointment today or fill out the contact form on our website.

On the day of your in-home consultation, we ask that one of the homeowners or decision-makers is present to meet with our sales representative. Our sales representatives often have questions that must be answered to ensure the right products are quoted.

Generally, your sales rep can provide a written proposal before leaving your home. There are some instances, however, where the product has to be quoted from our vendors. In that case, we will have to get back to you with a quote, generally within 24-48 hours, depending on the manufacturer.

Technically yes; however, we generally refrain from doing so because the way you measure may or may not be how Woodland would measure; therefore, it can confuse and, ultimately, make errors in what is quoted. We will help you estimate the cost to plan your budget. We’ll do our best to give you a price range.

Yes, we update our website with the addresses of jobs that we have completed. Click on the customer’s near you selection on our website or go directly to Our Customers Near You Section.
Once you are ready to move forward, you will need to sign the contract. Along with that, each job requires a 40% deposit.
Yes, financing is available on install jobs only for qualified customers. It is a 12-month same as cash (with monthly payments). Please get in touch with your sales representative or our accounting department at 630-869-1450. The finance amount is after a 40% deposit is made.
Yes, we have a full-time service department trained to resolve issues from product warranties to installation issues. As part of the service team, we also have a dedicated service technician trained by our manufacturer partners and installers. Don’t hesitate to contact our service department at 630-869-1450 for installation issues relating to products sold and/or installed by Woodland.

Common renovation activities like sanding, cutting, and demolition can create hazardous lead dust and chips by disturbing lead-based paint, harming adults and children. To protect against this risk, on April 22, 2008, EPA issued a rule requiring using lead-safe practices and other actions to prevent lead poisoning. Under the rule, beginning April 22, 2010, contractors performing renovation, repair, and painting (RRP) projects that disturb lead-based paint in homes, childcare facilities, and schools built before 1978 must be certified. It must follow specific work practices to prevent lead contamination. EPA requires that firms performing RRP projects that disturb lead-based paint in pre-1978 homes, child care facilities and schools be certified by EPA and that they use certified renovators who EPA-approved training providers train to follow lead-safe work practices Our installers are RRP certified and follow the specific guidelines set in place by the EPA. First, they will contain the work area so that dust and debris do not escape by covering the floors and any furniture that cannot be moved and sealing off doors and heating and cooling system vents. Secondly, they will attempt to minimize dust as much as possible. Lastly, the work area will be cleaned daily to keep it as clean as possible. When all the work is done, the area will be cleaned up using special cleaning methods before removing any plastic that isolates the work area from the rest of the home. Don’t hesitate to get in touch with one of our sales representatives for specific questions regarding the EPA lead requirements or visit:

Generally, our installers can replace 3-4 full frame replacement openings per day and 6-10 insert replacement units per day. There may be exceptions to this, depending on the work that needs to be done.
Woodland will install as many windows as the customer needs. No job is too large or too small.

Woodland has been installing and servicing windows and doors for over 50 years and has over 20 full-time carpenters, all employed by Woodland, some for over ten years. This is important because this kind of experience means the workmanship is consistent, the quality is very high, and our reputation stands the test of time. All of our installers are trained continuously by fellow installers and our manufacturers. Our installers work out of the trucks that are window and door shops on wheels. Each truck is stocked with everything that is needed to do quality installations.

Yes, Woodland installs windows and doors year-round. This is our favorite time to install because our customers experience an instant benefit from having new energy-efficient windows and doors. Our installers follow specific guidelines when completing winter installs to minimize the cold that comes into your home. Our installers will block off the work area(s) as much as possible, ask that you reduce the heat (to limit heat loss), and work room by room. There is a minimal time lapse between when the old window is removed, and the new window is installed in the opening. Only one window is removed at a time until a new window is placed in the opening.

Woodland is licensed and bonded in towns where we do business; however, most towns require homeowners to obtain local building permits where required. The homeowner should check this with the local building department, and it is the homeowner’s responsibility to secure any required permits. Woodland will not pull permits for jobs; however, we can help answer questions regarding applying for permits.

Yes, Woodland will install storm doors purchased from us on openings where an entry door is also installed. Woodland will not re-install existing storm door(s) after an entry door installation. Don’t hesitate to contact one of our sales representatives at 630-869-1450 for further questions or clarification regarding the installation of storm doors.

Woodland offers a full line of Velux skylights for almost every application. Our industry partner does the actual installation. Don’t hesitate to contact one of our sales representatives at 630-529-3667 for further questions or clarification regarding the sale and installation of skylights.

Yes, many of our manufacturers offer products in both standard and custom sizes. Based on the size opening(s) you have, our sales representatives will be able to determine whether a standard size or custom size unit(s) will work best for your window or door opening(s).

Yes, we have a supplier that we work with that offers shutters. We’d be happy to order them and install them with your new windows and doors.

Yes, our showroom has a Door Design Gallery dedicated to showing various exterior door, glass, and trim selections. We also offer custom pre-finishing to match the exact color you need. Our sales representatives would be glad to walk you through what we have to offer. From traditional to modern to never-before-seen, we have solutions to complement your home decor and bring out the beauty of your home.

Don’t hesitate to contact one of our sales representatives at 630-869-1450 for clarification regarding glass replacement.

The products we offer are manufactured for long-term use. Our sales representatives will ensure that the product(s) ordered for your current phase match what was sold to you and installed in the previous phase(s). Our installation team is continuously trained to ensure consistency. We have a system in place with a mindset to properly manage water on the exterior of your home or building, giving your windows the performance required of them and giving you an aesthetically pleasing installation.

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